Visitor Services Co-Ordinator at Pompallier Mission

Front Office & Guest Services

Job description

Visitor Services Co-Ordinator

Pompallier Mission - Russell, Bay-of-Islands


Heritage New Zealand Pouhere Taonga is guardian of many of the country’s most iconic historic sites. Pompallier Mission is among them, located in Russell, Bay of Islands.

Pompallier takes pride in offering visitors an exceptional experience through its acclaimed guided tours (Trip Advisor Hall of Fame), gardens (Garden of Significance), heritage Gift Shop and French Coffee House.


We are seeking a Visitor Services Co-ordinator to assist the Manager in taking the Site to the next level of operating excellence. The role is varied and challenging with a key focus on Site Operations, Marketing & Promotions, Systems & Processes, Customer Service and Guided Interpretation aimed at delivering a consistently award-worthy visitor experience across the Site.


Our ideal candidate will have great communication and interpersonal talent, superb organisational skills, a flair for social media marketing and a real interest in furthering a career in heritage tourism.

A qualification in Tourism, Marketing, Museum Management and/or the Social Sciences is a distinct advantage. A passion for NZ history and an ability to bring it alive for visitors is essential.


The salary range for the position is $48 - $54 000.


For more information about the role and the application form, please refer to our website:

Applications close on Thursday 27 June at 5pm. You must complete an application form to be eligible for this position.